Refund policy
At Trail & Ember, we want every piece to feel like it was made for you. If something's not right, we'll make it right.
We offer refunds for:
- Items that arrived damaged or defective
- Orders that were sent incorrectly
Refund requests must be made within 30 days of your purchase date.
To request a refund:
Contact us at support@trailandember.store with your order number and a brief description of the issue. We'll respond quickly and handle it from there.
This policy may be updated from time to time. For the most current version or any questions, reach out to us at support@trailandember.store.
Care Instructions:
To keep your Trail & Ember tee looking its best, follow the washing and care instructions included with your order.